Returns & Exchanges
We want you to be completely satisfied with your Cooksvg purchase, which is why we offer a 30-day hassle-free return policy for all eligible items. Our goal is to ensure a seamless experience from the moment you shop until your return is processed.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and protective seals are intact to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Refund
Once our warehouse inspects the returned goods, we will process your refund back to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing